How do I request a withdrawal?

Withdraw!

Follow these three easy steps to request a withdrawal from our slots casino:

1. After signing in to your account, click the profile icon at the top of the page.

2. From the Cashier window, select 'Withdraw'.

3. Select the withdrawal method you wish to use from the menu.

4. Enter the amount you want to withdraw along with any other required information, then click 'Request Withdrawal'.

5. You will then be presented with a unique reference number.

6. After this confirmation, you'll receive a text message with a verification code. This is to ensure the security of your funds, you'll have to use this code to complete the transaction.

Take Note:

• In the event a player is contacted for assistance regarding a withdrawal, communication will typically be conducted by telephone. The Company, including its representatives, affiliates, and any VIP Hosts, will never provide wallet addresses, payment destinations, or banking details for the purpose of facilitating withdrawals.
• All withdrawal information—such as cryptocurrency wallet addresses, banking details, or any other payment related data—must be submitted exclusively by the account holder through the Company’s official platform using their secure account credentials.
• The Company shall not be held responsible for any loss or damages arising from transactions initiated outside its official systems or from information shared with unauthorized third parties.

When you request a withdrawal:

• All deposits must be wagered completely before any winnings can be withdrawn. By not meeting this requirement, your withdrawal may be subject to cancelation and return of funds to your account balance.
  • Exceptions will be made for peer-to-peer methods such as Player Transfer and MatchPay - when there is a re-deposit, in whole or in part of a previous withdrawal.
• For verification purposes, per our Terms of Service, you could be required to submit documentation prior to a payment being handled. 
• Please ensure that all pending or pre-authorized deposits into your Slots.lv account have been settled first.
• Cryptocurrency (BTC/BCH) requests exceeding $2,500 will be sent incrementally every 3 days until you are fully paid out. 
• Withdrawals via Bitcoin will not be processed until all deposit transactions have been confirmed.